Frequently Asked Questions

What is CBD?
Cannabidiol (CBD) is one of more than 100 cannabinoids found in cannabis. A wide range of benefits and uses for CBD have been discovered over the years. Because CBD is non-psychoactive, it does not get you high.
How do I take CBD?
The best way to consume CBD oil is to drip the desired amount under the tongue and let it rest for 90 seconds, then swallow. This maximizes the absorption into the bloodstreams.
Our products have a mild CBD taste, less overpowering than many other brands. If you still find it unpleasant, it can also be added to food or a drink, but in this case some of the CBD is lost in the digestive process.
You can also apply CBD to your skin and massage it in slowly. Especially when you have occasional skin problems, this is recommended in addition to the standard method of intake.

For the best result, consistency is the key to success, therefore daily use is recommended.

What are the benefits of CBD?
You may have read or heard that CBD is used by people with pain, anxiety, insomnia, fibromyalgia, arthritis, and a wide range of other conditions. We regret that due to government regulations we are not allowed to give advice on the use of CBD for specific complaints or conditions. Many studies have been done on the effects of CBD. Our advice is to do your own research or to consult your doctor. 

Are KIFF products independently tested?
All our products have been independently tested by the renowned HanfAnalytik laboratory in Vienna. This applies to all the batches produced.
On all our product pages you will find a report of HanfAnalytik. If you would like the report for your specific product, please send us an email at and mention the batch number which can be found on the bottom of the enclosed box.
Our products are also tested annually by Arge Canna, which has enabled us to obtain the AC Tropfen label for quality.
What is the difference between hemp oil and CBD oil?
When comparing hemp oil with CBD oil, the main difference is that the two products come from different parts of the hemp plant. Hemp oil comes from the seeds, whereas CBD oil can be extracted from the stems and leaves. Hemp oil is unrefined, whereas cannabidiol oil is usually highly refined to isolate the most beneficial components of the plant.

Do the products contain THC? Will it get me high?
We offer both Full and Broad spectrum products. Our Broad Spectrum oils are completely THC free. This means that they contain 0% THC (the substance in marijuana that makes you high).
Our Full Spectrum products contain less than 0.2% THC. This is the threshold allowed in most European countries. This amount is still a low amount of THC and would only give you a slight buzz if you take a particularly high dose.
How is our CBD manufactured?
We use the most advanced isolation processes in the CBD industry to bring you a top quality product. The high CBD hemp genetics we offer are specially selected and bred for their extraction efficiency and because they yield the highest diversity and quality of cannabinoids and terpenes. Our genetics are the product of years of crossing between hemp strains with the highest CBD content and lowest THC content.
How much CBD is there in a drop?
Our bottles contain 10 millilitres of high-quality CBD oil. Let's take our CBD bottle of 3000 milligrams as an example. On average, one drop contains 0.05 millilitres of liquid. This means that our product contains 200 drops. 3000 milligrams divided by 200 drops, gives us a total amount per drop of 15 milligrams of pure CBD.

My other K!FF oil had a different color. Why did my other K!FF oil have a different color?
All our products are completely natural. The time of year when the harvest takes place can change the colour. Therefore, the colour of our CBD oil may vary slightly from batch to batch.
There may also be color differences due to the use of a different carrier oil or added natural terpenes for taste, scent and effects.
How do I store the product?
We must store this wonder mixture safely, otherwise it may spoil. To do this, it is best to store the product in a cool dark place out of direct sunlight.
Will CBD show up in a drug test?
Different drug tests can look for different substances, but CBD would not normally be tested in a drug test, as it is legal and has no or little psychoactive effects, depending on the type of CBD product chosen. We would recommend that if you are subject to mandatory drug testing through your work, for example, that you check which specific substances are being tested for.
How long does shipping take?
We are able to ship within 2-6 working days.
Do you also sell within the Netherlands and Belgium?
Yes, we do this through our Dutch website So if you live in the Netherlands or Belgium then you can place your order there.
What is your refund policy?
If for any reason you are not satisfied with the product you have received, you can report this to us within the first 30 days. If we cannot offer a suitable solution, we will refund the full purchase price excluding shipping costs. Please contact us at